Skip to main content

Account Deletion and Data Nuke

Workspace admins can permanently delete a workspace from Settings.

This is a destructive operation intended for full tenant teardown. It cannot be undone.

Confirmation Flow

Deletion requires two manual confirmations:

  1. The exact phrase: DELETE ACCOUNT
  2. The exact workspace slug

If either confirmation does not match, the deletion is rejected.

What the Nuke Process Removes

The account deletion flow attempts to remove:

  • organizations and memberships
  • projects
  • workflows
  • agents
  • connectors
  • conversations and chat sessions
  • knowledge-base documents, folders, and bases
  • ontology assets
  • support cases
  • billing and credit records
  • uploaded file records and stored file objects
  • vector chunks for knowledge-base documents
  • login accounts that belong only to the deleted organization

What Is Preserved

If a user belongs to another organization, that user account is preserved rather than deleted. Only their membership in the deleted workspace goes away.

Archive Record

Faberiq writes a deletion archive entry that records:

  • the organization's identity
  • who requested the deletion
  • the deletion source
  • warnings
  • a cleanup summary
  • counts of deleted objects
  • preserved user references

This archive allows internal operational traceability after the workspace is gone. It does not retain your documents or conversations.

Warnings and Partial Cleanup

If some systems fail during teardown, the final result may be deleted_with_warnings rather than a perfectly clean delete.

Typical warning categories:

  • file deletion issues
  • vector deletion issues
  • user-directory deletion issues

Platform staff can follow up on warnings using the archive record.

Rejoining Later

After deletion, you can register again and receive a newly created workspace. The prior workspace's data is not restored; start from the Quickstart as a new workspace.

danger

Delete external credentials too. Deleting the workspace removes Faberiq's stored connector credentials, but tokens you issued elsewhere (a Telegram bot token, a Square app authorization, Google account access grants) live with those providers. Revoke them in each provider's console if you are retiring the integrations for good.